The Saint Hedwig Marshal’s Office extends its deepest condolences following the unexpected passing of Kelly Cruz, Communications Manager for the Georgetown Police Department. Kelly passed away on Thursday while on a family vacation, leaving colleagues, friends, and the wider community grieving the loss of a dedicated public servant and a cherished member of the law enforcement family.
Kelly Cruz played a vital role within the department, serving with professionalism, compassion, and a sincere commitment to the people she worked with and the community she helped serve. As Communications Manager, she was instrumental in ensuring that the public remained informed and connected to the important work carried out by officers and dispatchers each day. Her efforts helped strengthen trust, communication, and understanding between the department and the community.
Beyond her professional contributions, Kelly was known by her colleagues as a supportive teammate, a trusted advocate, and a loyal friend. She worked closely with the communications team—the individuals who answer 911 and non-emergency calls and serve as the critical link between the public and emergency services. For many of them, Kelly was not just a supervisor but a source of encouragement, guidance, and friendship.
In the days ahead, members of the communications team will continue their important work serving the community, even as they carry the weight of this profound loss. Their dedication reflects the spirit of service that Kelly herself embodied every day. During this difficult time, patience, kindness, and understanding from the community will mean more than words can express.
Kelly’s passing is a heartbreaking loss for the department and for all who had the privilege of knowing her. She will be remembered for her dedication to public service, her genuine care for others, and the lasting impact she made through her work and her relationships.
Our thoughts and prayers are with Kelly Cruz’s family, friends, and her colleagues at the Georgetown Police Department as they navigate this difficult time. Her legacy of service and compassion will not be forgotten.
